Thursday, February 04, 2010

Navigator #162 | “When Dreams are Used and Wasted” by Susan Boyle

The Navigator is published by Greg Smith,
Lead Navigator,
Chart Your Course International Inc.

View this newsletter on our website:
http://www.chartcourse.com/Enav-162.html

See the bottom of this newsletter to subscribe or to
unsubscribe.
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QUOTE WORTH REMEMBERING

COURAGE is being scared to death... and saddling up anyway!

--John Wayne
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PERSONAL NOTE FROM THE "CAPTAIN"

What does top talent look like?

I have spent most of my professional life understanding
and developing people to become better at what they do.
But sad to say, our society has viewed its workforce as a
disposable commodity, only to be hired and fired at will
based merely on the bottom line. This is a sad situation
and the consequences will be felt for years to come.

What I have learned is many organizations overlook
some of their best people. At a glance, some of these
individuals may not fit the traditional mold of what
we consider "top talent." Maybe they don't have
the education, or may look unusual or speak in a
different way. Despite these superficial factors, this
should not limit us from seeing their true potential.
Transforming them will take time, patience and more
importantly leadership. The investment will always pay for
itself a thousand fold.

When Susan Boyle first walked on stage on Britain's Got
Talent 2009, you knew she was doomed. She did not
fit the traditional mold of what people expected a talented
performer to look like. It was not until she sang "I've
Dreamed a Dream" did the real Susan Boyle emerge.

The rest is history.

Each of us struggle with some form of inferiority and insecurity.
We all have a deep desire to be successful, to reach our
potential and to achieve our dreams. As leaders, we have
the responsibility to help each other achieve that goal.
By doing so we each become winners.

A leader is someone who sees people not for what they are,
but for what they can become.

View Susan Boyle's amazing video on YouTube.com

http://www.youtube.com/watch?v=9lp0IWv8QZY
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THE ENORMOUS POWER OF MENTORING

Of those who have had an extremely helpful mentoring
experience, 95 percent said it motivated them to do their
very best, 88 percent said it made them less likely to leave
their company, and 97 percent said it contributed to their
success at the company. Half the people in a study of 35
individuals who participated in a mentoring program said
the mentoring experience "changed their life."

Source: War on Talent

Which Jobs Are Hardest for Your Company to Fill?

Engineers, nurses, and skilled/manual trades are among the
nation's most challenging positions to fill, according to
survey findings released by Manpower Inc. The 10
Hardest Jobs to Fill, as reported by U.S. employers for 2009, are:

1. Engineers
2. Nurses
3. Skilled/Manual Trades
4. Teachers
5. Sales Representatives
6. Technicians
7. Drivers
8. IT Staff
9. Laborers
10. Machinists/Machine Operators

Source: Inside Training Newsletter June 2009

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FREE TEAMBUILDING EXERCISES

Go to this page on our website to get the following two exercises:

"Paper-Tearing Teambuilding Exercise"
"Ten-Dollar Auction"

http://www.chartcourse.com/freeicebreakers.html

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PRODUCT OF THE MONTH

MANAGEMENT TRAINING COURSES
Online & Facilitator Training Modules

If you need a ready made leadership development program,
we encourage you to visit our Supervision Series which
equips supervisors and managers with the fundamental
skills required to enable individual and team performance.
The Supervision Series has been used globally by thousands
of organizations in all industry segments. The modules are:

Essential Skills of Leadership
Delegating
Communicating Up
Essential Skills of Communicating
Developing Performance Goals and Standards
Providing Performance Feedback
Coaching Job Skills
Managing Conflict
Effective Discipline
Managing Complaints
Resolving Conflicts
Improving Work Habits
Professionalism in the Office
Motivating Team Members
Retaining Winning Talent
Solving Workplace Problems
Hiring Winning Talent

Courses are available online, in-house, or as a facilitator
training program. Licensing is available.

More information:
http://www.chartcourse.com/supervisory_training.html
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NICE TO HAVE HAPPY CLIENTS

"Faced for the first time with a need to begin Management
level learning for 50 managers, Nicholas & Company needed
an easy-to-deploy, consistent, and meaningful assessment.
I chose Greg Smith's behavior surveys because of their
amazing accuracy, but more importantly, for Greg's strong
knowledge on how to understand this tool. With his piercing
insight, and amazing ability to coach on the results, I found we
had discovered a gold mine so rich I have designed a year's
worth of management training, customized to each manager,
based on the information contained in each person's assessment.
If you are the captain of your ship, Greg is the trusted navigator
who will get you where you wish to go."

Wes Stockman
Performance Development Manager
Nicholas & Company
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HIRING AND SELECTION SOLUTIONS

We provide a comprehensive portfolio of hiring and
development solutions including 360, team, customer
service, executive talent and management development
reports and assessments.

http://www.behaviorprofile.com

#######################################

HELPING ORGANIZATIONS CHART THEIR COURSE

Greg Smith is the founder of Chart Your Course International.
As an organizational development strategist and management
consultant, he helps executives and business owners improve
individual and organizational performance. He and his cadre
of business performance specialists design strategies and
processes to grow your organization and implement business initiatives,
creating clearer direction, increased profitability, stronger executive
teams, improved communication and happier and more productive
employees.

Contact us to arrange a complimentary discussion on how we
maybe able to assist.

http://www.chartcourse.com/contactus.htm

VISIT ALL OF OUR WEBSITES

www.chartcourse.com
www.highretention.com
www.managingtoptalent.com
www.icebreakerbook.com
www.behaviorprofile.com

FORWARD TO YOUR FRIENDS

If you find our information interesting, please
send it to your friends. The Navigator newsletter is
received by over 35,000 subscribers in 60 countries.

Click here to join the Navigator

http://www.chartcourse.com/emailnavnews.htm

+++++++++++++++++++++++++++++++++
Copyright 2010, CYC International

This publication and the Navigator Newsletter
is provided by Chart Your Course International.

Published by Greg Smith
Chart Your Course International Inc.
Phone: 770-860-9464/800-821-2487
Address: 2814 Hwy 212, Conyers, GA. 30094

http://www.Chartcourse.com
http://www.HighRetention.com

Sign-up for Greg's Navigator Newsletter by visiting
http://www.chartcourse.com/emailnavnews.htm

To unsubscribe go:
http://www.chartcourse.com/navigator-unsubscribe.html

Tuesday, January 19, 2010

Navigator | Last Chance to Register for Teleconference

New Strategies to Retain Top Talent &
Increase Job Satisfaction Teleconference

Thursday, January 21, 2010
3:00-4:00 p.m. EST (Atlanta time)
60 minutes
http://www.chartcourse.com/teleseminar_retention.html

Will your employees abandon ship when the economy
improves? Are they going to stay or leave? Despite
economic changes, the issue of employee retention and
job satisfaction is here to stay. The labor shortage that
plagued employers at the height of the economic boom
has not vanished. It may be off the radar now, but it is
returning stronger than ever. Successful organizations
realize employee retention is integral to sustaining their
leadership and growth in the marketplace. Those that
fail to make employee retention a priority are at risk of
losing their top talented people to the competition.
In this program, you will learn the key strategies that
drive job satisfaction and employee engagement leading
to high employee retention.

There is no charge for this Teleconference.
However, you are responsible for your long
distance phone charges.

Register now to reserve your place:

Please click here to register. If this link does not work in your browser, you may cut and paste the following URL:

http://www.chartcourse.com/teleconference-signup.html

You can also send an email to this address to register:
greg2-488305@autocontactor.com

+++++++++++++++++++++++++++++++++
Copyright 2010, CYC International

This publication and the Navigator Newsletter
is provided by Chart Your Course International.

Published by Greg Smith
Chart Your Course International Inc.
Phone: 770-860-9464/800-821-2487
Address: 2814 Hwy 212, Conyers, GA. 30094

http://www.Chartcourse.com
http://www.HighRetention.com

Sign-up for Greg's Navigator Newsletter by visiting
http://www.chartcourse.com/emailnavnews.htm

To unsubscribe go:
http://www.chartcourse.com/navigator-unsubscribe.html

Wednesday, January 13, 2010

Navigator #161|Job Satisfaction and Employee Retention

The Navigator is published by Greg Smith,
Lead Navigator, Chart Your Course International Inc.

View this newsletter on our website:
http://www.chartcourse.com/Enav-161.html

See the bottom of this newsletter to subscribe or to
unsubscribe.
########################################

UPCOMING EVENTS

New Strategies to Retain Top Talent &
Increase Job Satisfaction Teleconference

Thursday, January 21, 2010
3:00-4:00 p.m. EST (Atlanta time)
60 minutes
http://www.chartcourse.com/teleseminar_retention.html

Will your employees abandon ship when the economy
improves? Are they going to stay or leave? Despite
economic changes, the issue of employee retention and
job satisfaction is here to stay. The labor shortage that
plagued employers at the height of the economic boom
has not vanished. It may be off the radar now, but it is
returning stronger than ever. Successful organizations
realize employee retention is integral to sustaining their
leadership and growth in the marketplace. Those that
fail to make employee retention a priority are at risk of
losing their top talented people to the competition.
In this program, you will learn the key strategies that
drive job satisfaction and employee engagement leading
to high employee retention.

There is no charge for this Teleconference.
However, you are responsible for your long
distance phone charges.

Register now to reserve your place:

Please click here to register. If this link does not work in your browser, you may cut and paste the following URL:

http://www.chartcourse.com/teleconference-signup.html

You can also send an email to this address to register:
greg2-488305@autocontactor.com
#######################################

GET FIRED UP!
HOW TO ACCELERATE ORGANIZATIONAL
PERFORMANCE AND IMPROVE JOB SATISFACTION

The new realities of this economy have challenged
business executives at all levels. Uncertainties about
the economic recovery, increasing government
involvement, rising health care costs, and the motivation
of the workforce have placed management in a
complicated and tenuous situation. While the challenges
seem endless, one of the biggest issues executives face
is how to improve performance as well as keep the workforce
engaged and maintain a high level of productivity.

A 2010 survey conducted by the Conference Board showed
only 45 percent of Americans are satisfied with their
work. This is the lowest level ever recorded by the
Conference Board in more than 22 years of research.
Those that fail to improve job satisfaction are at risk of
losing their top talented people to the competition.
Losing good employees is bad enough, but businesses
are also seeing a growing percentage of unhappy
employees staying just for a paycheck. As a result,
many organizations are hamstrung with employees
who are only performing at a minimal level.
What should you do?

Read more
http://www.chartcourse.com/article-job-satisfaction.html
#######################################

MANAGING TOP TALENT

We have recently uploaded a new website:

www.managingtoptalent.com.

You will find important information about managing
talent, employee engagement, employee retention
and organizational development.
#######################################

DISC CERTIFICATION TRAINING

Become a trained DISC expert. DISC is a model of
human behavior that helps people understand "why
they do what they do." DISC reports have a multitude of
uses including hiring, development and team building.

Read more
http://www.chartcourse.com/disc_certification_training.html
#######################################
VISIT ALL OF OUR WEBSITES

www.chartcourse.com
www.highretention.com
www.managingtoptalent.com
www.icebreakerbook.com
www.behaviorprofile.com
#######################################
FORWARD TO YOUR FRIENDS

If you find our information interesting, please
send it to your friends. The Navigator newsletter is
received by over 35,000 subscribers in 60 countries.

Click here to join the Navigator
http://www.chartcourse.com/emailnavnews.htm

+++++++++++++++++++++++++++++++++
Copyright 2009, CYC International

This publication and the Navigator Newsletter
is provided by Chart Your Course International.

Published by Greg Smith
Chart Your Course International Inc.
Phone: 770-860-9464/800-821-2487
Address: 2814 Hwy 212, Conyers, GA. 30094

http://www.Chartcourse.com
http://www.HighRetention.com

Sign-up for Greg's Navigator Newsletter by visiting
http://www.chartcourse.com/emailnavnews.htm

To unsubscribe go:
http://www.chartcourse.com/navigator-unsubscribe.html

Thursday, December 17, 2009

Navigator #160 | Take 20% off until December 25 Holiday Greetings

MERRY CHRISTMAS and HAPPY HOLIDAYS

My staff and I would like to wish you a joyous
holiday season filled with happiness, health and
success. We are looking forward to taking some
time off to spend with our families.

We will be closed December 24 - January 4.

However, before we leave, we would like to offer you
a parting gift. Enjoy a 20% discount on any product
listed on our website. This only applies to online
orders; no phone orders, please.

This discount will cease on Christmas Day and will not
repeat itself for 12 months.

When making your purchase, simply enter this
Coupon Code on the checkout page: "CYCHOLIDAY"

#######################################
FIRED UP!

For those of you who thought I did not do any work on
our recent "working" cruise, I have a photo to prove it.
I am proud to say I finished my book, Fired Up!: Leading
Your Organization to Achieve Exceptional Results.
Stay tuned – it will be available sometime next year.

http://www.chartcourse.com/Enav-160.html
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MANAGING TOP TALENT

We have recently uploaded a brand new website:

www.managingtoptalent.com.

You will find important information about managing
talent, employee engagement, employee retention
and organizational development. Updates coming soon.
#######################################

DISC CERTIFICATION TRAINING

Become a trained DISC expert. DISC is a model of
human behavior that helps people understand "why
they do what they do." The dimensions of Dominance,
Influence, Steadiness, and Compliance make up the
behavior model.

Basic DISC Certification:

Four one-hour web/phone sessions with Greg Smith
$695 per participant

Read more
http://www.chartcourse.com/disc_certification_training.html

#######################################
VISIT ALL OF OUR WEBSITES

www.chartcourse.com
www.highretention.com
www.managingtoptalent.com
www.icebreakerbook.com
www.behaviorprofile.com

FORWARD TO YOUR FRIENDS

If you find our information interesting, please
send it to your friends. The Navigator newsletter is
received by over 35,000 subscribers in 60 countries.

Click here to join the Navigator
http://www.chartcourse.com/emailnavnews.htm

+++++++++++++++++++++++++++++++++
Copyright 2009, CYC International

This publication and the Navigator Newsletter
is provided by Chart Your Course International.

Published by Greg Smith
Chart Your Course International Inc.
Phone: 770-860-9464/800-821-2487
Address: 2814 Hwy 212, Conyers, GA. 30094

http://www.Chartcourse.com
http://www.HighRetention.com

Sign-up for Greg's Navigator Newsletter by visiting
http://www.chartcourse.com/emailnavnews.htm

To unsubscribe go:
http://www.chartcourse.com/navigator-unsubscribe.html

Monday, December 07, 2009

Last Chance to Register for Teleconference | Navigator Newsletter

You are receiving this as a subscriber to the Navigator Newsletter.

We have updated the information about the upcoming complimentary teleconference.

What You Need to Do Today To Position Your Business for the Next Decade

Is your organization ready for the coming decade? Are you? Economists and business leaders predict positive growth as we move out of the worst economic downturn since the 1930s. As a result, businesses should see greater demand for goods and services with fewer people and resources to meet it. This means businesses must eliminate counterproductive strategies and implement new processes, new thinking and new ways to deliver their services. No matter what industry you are in, success depends on engaging the creative abilities and accelerating the performance of your entire workforce from the bottom to the top.

During this teleconference, Greg Smith and Bruce Duncil will discuss three key strategies you and your organization must focus on right now to position yourself for the next decade.

1) Managing ideas and innovation

2) Managing workforce engagement for optimal productivity

3) Creating a customer service culture that generates results

December 10, 2009
3:00-4:00 EST
There is no charge for this Teleconference

Read more
http://www.chartcourse.com/teleconference-position_business.html

You can also register by sending an email to:
greg2-476317@autocontactor.com

Regards,

Chart Your Course International
+++++++++++++++++++++++++++++++++
Copyright 2009, CYC International

This publication and the Navigator Newsletter
is provided by Chart Your Course International.

Published by Greg Smith
Chart Your Course International Inc.
Phone: 770-860-9464/800-821-2487
Address: 2814 Hwy 212, Conyers, GA. 30094

http://www.Chartcourse.com
http://www.HighRetention.com

Sign-up for Greg's Navigator Newsletter by visiting
http://www.chartcourse.com/emailnavnews.htm

To unsubscribe go:
http://www.chartcourse.com/navigator-unsubscribe.html

Tuesday, November 17, 2009

Navigator #159 | Employee Engagement Provides a Competitive Advantage

The Navigator is published by Greg Smith,
Lead Navigator
Chart Your Course International Inc.

View this newsletter on our website:
http://www.chartcourse.com/Enav-159.html

See the bottom of this newsletter to subscribe or to
unsubscribe.
########################################
UPCOMING EVENTS & OPPORTUNITIES

How to Use Assessments to Hire and Develop
Top People Each and Every Time Teleconference

Behavioral interviewing and resumes are becoming
less reliable. Finding people who are honest and a
strong work ethic provide challenges for employers.
As a result, more organizations are relying on some
form of assessment tool. Assessments help you hire
the right person and match them with the right job
allowing you to retain them as long as possible.
These tools can unlock the mystery of human
behavior, predict job success, identify development
opportunities, measure honesty, improve communication,
and build cohesive teamwork. During the
Teleconference, we will outline the types of assessments
available and the solutions they can provide.

November 19, 2009
3:00-4:00 EST
There is no charge for this Teleconference

Read more
http://www.chartcourse.com/teleconference-assessments.html

You can also register by sending an email
to: greg2-473571@autocontactor.com

What You Need to Do Today To
Position Your Business for the Next
Decade Teleconference

No matter what industry you are in, success depends
on engaging the creative abilities and accelerating the
performance of your entire workforce from the bottom
to the top. You will learn how to design employee
involvement and engagement programs that harness
the creative skills and talents, boost performance, and
generate bottom-line results. The end product will allow
businesses to quickly enhance their performance and
create a foundation of sustained improvement, growth
and innovation.

December 10, 2009
3:00-4:00 EST
There is no charge for this Teleconference

Read more
http://www.chartcourse.com/teleconference-position_business.html

You can also register by sending an email to:
greg2-476317@autocontactor.com
########################################
QUOTE WORTH REMEMBERING

"Employees are willing to give their all when they
are well treated and appreciated. The ability to
unlock that potential is a competitive distinction...It's
their decisions, their actions, their attitudes that really
make the difference."

--Gamal Aziz, President of MGM Grand Hotel & Casino
#######################################

PERSONAL NOTE FROM THE LEAD NAVIGATOR

I am heading out to sea again during the first week of
December. However, this time I am cheating and taking
the easy way. I am taking a cruise. It is not just a vacation,
but I am using the time to finish my latest book, Fired Up!
How to Lead and Grow Your Business to Achieve
Exceptional Results. I am counting on all my
Navigators to hold my feet to the fire to get the book completed.

Employee of the Year

Most airports are boring and impersonal. The
Minneapolis/St. Paul airport is a pleasant exception.
On a recent trip, I was impressed with the customer
friendly surroundings, signage and welcoming storefronts.
I noticed they even had an individual playing a grand piano
and one woman playing a harp. Wow! According to their
signs, the airport is a winner of the Best Airport in North
America. I can see why. One additional element is they
used their LCD screens to place photographs of the winners
of their airport customer service awards and Employee of the
Year Program. That's a great way to recognize outstanding
employees. Visit my website to see the photo.

http://www.chartcourse.com/Enav-159.html

New E-Book

401 Proven Ways to Retain Your Best Employees is now
available as an electronic download.
http://www.chartcourse.com/401-provenways.html

#######################################
GREG SMITH'S MENTORING PROGRAM

We are looking for individuals who want to expand, partner
with us, or start their own business. We provide a structured,
turnkey process for those just starting out, as well as
mentoring programs for those wanting to expand their
businesses. We also can provide you the ability to
distribute our products and services internationally at a
substantial savings. This is limited to only serious minded
individuals with the highest integrity and to those who
want to substantially improve their standard of living.

Read more
http://www.chartcourse.com/businessopps.html
#######################################

Essential Communication Leads to
Employee Engagement

A new study from the Institute for Corporate Productivity
(i4cp) on the subject of corporate productivity and engagement
indicates higher-performing companies are more likely to
involve employees in the process of cost-cutting measures.
In these uncertain economic times, it is more important than
ever to keep employees involved in critical company issues.
Communication plus talent management programs supports
forward focus and engagement for the future.

The same study showed 91 percent of higher-performing
companies point to communication at the top as a way to
reduce turnover.

One way to define employee engagement is to consider
an employee's connection to the work, the organization,
the leaders and their customers. Engaged employees
stay with their employers, have higher levels of job
satisfaction and make significant contributions.
Employee engagement is not a "nice-to-have," but an
essential requirement to achieve organizational results.

A Glimpse at the Disengaged

Roger is a midlevel manager at a software sales organization.
He heads up a team of salespeople and spends his day
communicating with his staff by e-mail, even though they
are only a few steps outside his door. Roger's main
focus is sales, which are down. In addition, the
company is suffering financially. Roger was told to
expect budget cuts and staff reductions. He is
worried about his own job and is wholly focused
on crunching the numbers and figuring out whom
he might let go to make his numbers look better.

Roger's team spends the day wondering why he isn't
telling them what is going on. They've talked among
themselves and have some ideas about customer focus
groups to help re-energize their sales territories. Two
people have scheduled time with Roger this week to
share their ideas, but, for the second week in a row,
Roger has cancelled because he doesn't have
enough time. The team is deflated. They are
worried too, but at this point, they are not sure
talking to Roger will do any good.

What Could Have Been

If Roger had only come out of his office to talk to his
team, he might have prevented the members from
becoming disengaged. The fact is -- employees are
better able to deal with company downturns if they
know what is going on.

Poor managers fail to communicate. They fail to involve
employees in solutions. Moreover, they aren't
communicating well, nor are they paying attention to
employees' needs, concerns or ideas.

Good managers share a clear strategy and vision.
They engage their team in discovering solutions, so
employees feel as though they have a stake in making
things better. Good managers have a relationship with
their bosses, and they want to go the extra mile. They
care about their bosses and the organization, and they
are armed with the belief they can make a difference.

Numerous studies indicate engaged employees work
harder to achieve within the organization, and they
speak positively about their companies. In the process,
they also please customers and are more productive.

One of the Most Important Steps You Can Take

If you are considering where and how to focus your
training programs, you should know choosing to develop
managers and supervisors in the area of communication
is one of the most crucial steps you can take.

The foundation of effective communication rests with
managers and supervisors who are open and support
an environment that encourages the free exchange of
transparent, honest communication. Such managers
are able to reflect, probe, support and advise their
employees. In return, your employees will respond
and become more engaged, happy and productive.
Get your managers involved in the essential skills.

Used by Permission

Melodae Morris
Leadership Matters

Melodae Morris is the founder of Morris Communications.
She is a college instructor of human resources and
Director of Human Resources for Visinet, Inc., in Omaha,
Nebraska.
#######################################

DISC CERTIFICATION TRAINING

Become a trained DISC expert. DISC is a model of
human behavior that helps people understand "why
they do what they do." The dimensions of Dominance,
Influence, Steadiness, and Compliance make up the
behavior model. We deliver our DISC training programs
in two formats:

Basic DISC Certification:

Four one-hour web/phone sessions with Greg Smith
$695 per participant

Read more
http://www.chartcourse.com/disc_certification_training.html

Two-day Master Certified Professional Behavioral
Strategist (CPBS) program:

The two-day program will be conducted in
Atlanta on the following dates:

December 15-16, 2009
January 19-20, 2010

$1950 per participant
Hurry! Space is limited to 8 attendees per session

Read more
http://www.chartcourse.com/disctraining.html
#######################################

FORWARD TO YOUR FRIENDS

If you find our information interesting, please
send it to your friends. The Navigator newsletter is
received by over 35,000 subscribers in 60 countries.


Click here to join the Navigator
http://www.chartcourse.com/emailnavnews.htm


+++++++++++++++++++++++++++++++++
Copyright 2009, CYC International

This publication and the Navigator Newsletter
is provided by Chart Your Course International.

Published by Greg Smith
Chart Your Course International Inc.
Phone: 770-860-9464/800-821-2487
Address: 2814 Hwy 212, Conyers, GA. 30094

http://www.Chartcourse.com
http://www.HighRetention.com

Sign-up for Greg's Navigator Newsletter by visiting
http://www.chartcourse.com/emailnavnews.htm

To unsubscribe go:
http://www.chartcourse.com/navigator-unsubscribe.html

Thursday, November 05, 2009

Upcoming Educational Opportunities | Chart Your Course Intl

As a subscriber to the Navigator Newsletter, we are forwarding a list of educational programs and opportunities you may find of interest.

UPCOMING EDUCATIONAL OPPORTUNITIES

Chart Your Course International is your one-stop resource for organizational and development needs.

START AND EXPAND YOUR CONSULTING AND TRAINING PRACTICE

We are looking for individuals who want to expand, partner with us, or start their own business. We provide a structured, turnkey process for those just starting out, as well as mentoring programs for those wanting to expand their businesses. We also can provide you the ability to distribute our products and services internationally at a substantial savings. This is limited to only serious minded individuals with the highest integrity. All you need is a desire to help businesses and individuals improve. In turn, you will substantially improve your standard of living.

Read more
http://www.chartcourse.com/businessopps.html

FREE WEEKLY LEADERSHIP TIPS

The personal actions of the leader are the most important factor in driving profits, building effective teams and gaining the respect of your peers. This free leadership course will provide you with tips, ideas, articles and strategies to drive performance and boost your leadership ability. Each week Greg will provide you a comprehensive range of very practical and highly effective leadership tools and approaches you can immediately apply to the job. These tips are *free* of charge and you can unsubscribe at any time. We encourage you to subscribe as many people in your organization as you like.

Subscribe online at
http://www.chartcourse.com/freebusinesstips.html

DISC CERTIFICATION TRAINING

Become a trained DISC expert. DISC is a model of human behavior that helps people understand "why they do what they do." The dimensions of Dominance, Influence, Steadiness, and Compliance make up the behavior model. We deliver our DISC training programs in two formats:

Basic DISC Certification:

Four one-hour web/phone sessions with Greg Smith
$695 per participant

Read more
http://www.chartcourse.com/disc_certification_training.html

Two-day Master Certified Professional Behavioral Strategist (CPBS) program:

The two-day program will be conducted in Atlanta on the following dates:

November 17-18, 2009
December 15-16, 2009
January 19-20, 2010

$1950 per participant
Hurry! Space is limited to 8 attendees per session

Read more
http://www.chartcourse.com/disctraining.html

TELECONFERENCES

How to Use Assessments to Hire and Develop Top People Each and Every Time

Behavioral interviewing and resumes are becoming less reliable. Finding people who are honest and a strong work ethic provide challenges for employers. As a result, more organizations are relying on some form of assessment tool. Assessments help you hire the right person and match them with the right job allowing you to retain them as long as possible. These tools can unlock the mystery of human behavior, predict job success, identify development opportunities, measure honesty, improve communication, and build cohesive teamwork. During the Teleconference we will outline the types of assessments available and the solutions they can provide.

November 19
3:00-4:00 EST

There is no charge for this Teleconference.

Read more
http://www.chartcourse.com/teleconference-assessments.html

You can also register by sending an email to: greg2-473571@autocontactor.com

FUTURE TELECONFERENCES

Make sure you put these teleconference dates on your calendar.

>What You Need to Do Today To Position Your Business For The Next Decade--December 10, 2009
>Creating Great Places to Work: New Strategies to Retain Top Talent--January 21
>Fast, Focused and Friendly: How to Create a Customer Service Culture--Feb 18
>The Transformational Leader: How to Lead and Grow Your Business to Achieve Exceptional Results--March 18
>What Good Leaders Do--April 8
>Tips N' Techniques: Reward and Recognition Strategies to Boost Performance--May 20
>Understanding the 360 Degree Feedback Appraisal System--June 17
>How to Design a Change Management Strategy to Accelerate Performance and Increase Productivity--July 15
>Marketing Your Business for Superior Results and Higher Profits--August 19


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Copyright 2009, CYC International

This publication and the Navigator Newsletter
is provided by Chart Your Course International.

Published by Greg Smith
Chart Your Course International Inc.
Phone: 770-860-9464/800-821-2487
Address: 2814 Hwy 212, Conyers, GA. 30094

http://www.Chartcourse.com
http://www.HighRetention.com

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http://www.chartcourse.com/emailnavnews.htm

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