Tuesday, March 13, 2012

Navigator Newsletter: I Can't Take It Anymore! Employee Turnover on the Increase

Leadership development, change management,business keynote speaker, keynote speaker: Gregory P. Smith

 Navigator #186

Subscribe | Blog | Article Archive | Resource Center | Website | Contact


           

PERSONAL NOTE FROM THE LEAD NAVIGATOR

 

This is my favorite time of the year -- springtime!  I realize many of you are still in the middle of winter. Sorry! But in Atlanta, the trees are starting to bloom and it is finally warming up.

 

Along with the trees, the economy is warming up once again too.   After living through many recessions and downturns, similar patterns emerge.  As the economy heats up, so does employee turnover.  Make sure you read the below article and prevent unwanted turnover.

 

Charting your course!

Captain of the Ship and Lead Navigator

Gregory P. Smith

 

Planning a training meeting, retreat or need a dynamic speaker?

Keep us in mind if you need a speaker, trainer or facilitator for an upcoming meeting or conference. Contact Jan King for further information. 770-860-9464

 

FEATURE ARTICLE

 

I Can't Take It Anymore! Employee Turnover on the Increase


Employee turnover is starting to increase. Employers need to take steps and prevent losing their loyal and skilled workers now.


John is an industrial engineer. He has been working for the same employer for the past four years. He used to love his job and enjoy going to work. Now he is tired, frustrated and feels cheated. Many of those who have stuck it out with their employers during this recession are deciding it is time to update their resume and start looking for a better job somewhere else.

Over the past few years, employees have grown increasingly unhappy with their jobs and their employers for many reasons. Some feel their employers have cut back too far. Others feel their organization has taken advantage of them. Some have not seen a pay raise, bonus or promotion in years. Their friends are starting to get pay raises, why not them?

With every economic downturn I have seen, the same circle of events repeat itself. The media is sounding more optimistic. Their friends start talking about getting better paying jobs and pay raises. Others leave for better and more interesting career opportunities.

If you are an employer, you need to evaluate your pay and benefits. Insure you minimize job dissatisfaction by providing a competitive work environment. You don't want to be behind the power curve as the economy grows. Don't get caught in the trap of thinking it is cheaper to find a replacement for less money.

Sure, employers can find plenty of people willing to take a job for less. But the cost of replacing a skilled employee is far more expensive than most realize.

In general, there are five important areas that lead to employee turnover and low job satisfaction.

• Poor match between the person and the job
• Poor fit with the organizational climate and culture
• Poor alignment between pay and performance
• Poor connections between the individual, their coworkers and the supervisor
• Poor opportunities for growth and advancement

Cost of Employee Turnover

The cost of attracting, recruiting, hiring, training and getting new people up to speed is tremendously more costly as well as more wasteful than most realize. Studies from the Gallup organization show employees who have an above average attitude toward their work will generate 38 percent higher customer satisfaction scores, 22 percent higher productivity and 27 percent higher profits for their companies.

 

Provide us your comments...

 

 

UPCOMING EVENTS AND CLASSES

 

 

DISC Certification Group Coaching Training Program

(Webseminar)

Individual personality styles and preferences have a direct impact on our interpersonal relationships at home and at the workplace. People differ from each other in fundamental ways including their values, behaviors, talents, temperaments, wants and beliefs. Our DISC training programs and assessments help hire the right people, reduce conflict, improve communication and unleash team performance.

 

Our web based DISC training program is a popular choice for those who rather not face the additional burdens of travel and cost. Classes are conducted in three, 90 minutes sessions.  Students have the option to take the DISC certification exam at the end of the class. 

Upcoming dates:
 

April Class

Apr 9, 12, 16

2:00-3:30 ET

May Class

May 14,17,21

2:00-3:30 ET

June Class

June 4,7,11

2:00-3:30 ET

 

 

 

Cost: $895 per person

http://ow.ly/6Ogw4

BEST PRACTICES

 

Trip to Headquarters Company

Denon Electronics offers an all-expense paid trip to their headquarters in Japan, for the employee and their family. They have lunch with CEOs, tour the factories, and have a guided tour of the city by employees. Employees nominate the winner of this coveted award.

Staff Speaks Newsletter

The Lutheran Social Services of Mid-America have a large organization, which spans three states. They have begun a Staff Speaks article in their monthly newsletter.

They choose an employee from each of their four affiliates, and provide name, length of time employed at their organization, title, and a brief description of job duties. Then they ask them a 'fun' question each month, such as 'If you could be anyone/do anything else professionally, who/what would it be?' They take their picture, and include it with their info. This allows their staff to get to know others throughout the organization who they may not meet, or have opportunity for interaction.

Spot Program

Abbott Laboratories have implemented the 'spot' program. Anyone can give a 'spot' award. The award comes with a designated gift certificate (usually $25) to a variety of stores. At the end of each quarter, the spot awards are collected and placed in a drawing. The winner is pulled out, and they get an extra vacation day.
 

TOOLS AND RESOURCES

Employee Selection and Development

 

Have you ever made a bad hiring decision? Did the person you hired turn into someone different than how he presented himself during the interview? A properly designed interviewing and hiring process could have prevented the mistake and saved you time, frustration and money. We provide a comprehensive portfolio of hiring and development solutions including 360, team, customer service, executive talent and management development reports and assessments.
 

Free Shipping

Customer Service Training Video Library


Train your entire workforce in the art of exceptional customer service. The Service First Video Library is a powerful video-based training system making it easy to train any number of employees - with no limits - with immediate results. The program includes 12 videos, slides, facilitator guide and handouts. The videos are appropriate for any industry.

Includes free shipping globally
$1495
http://www.chartcourse.com/servicevideo.htm

401 Proven Ways To Retain Your Best Employees

This book is packed with loads of practical advice, tips, case studies, suggestions and examples that not only retain, but also engage and make your people as productive as possible. Unique from other books on the market today, it provides tried and true practices that will quickly transform your place of business. The book is divided into eight sections, each focusing on a key element of employee retention.



http://www.chartcourse.com/401-provenways.html

Icebreakers, teambuilding exercises, meeting icebreakers Icebreakers and Teambulding Exercises BEST SELLER

How many meetings have you attended that are just the same old thing -- boring gatherings you can't wait to leave! Here is an opportunity to make your next meeting, class or team building event something dynamic and interesting.

Click here

Fired Up! Leading Your Organization to Achieve Exceptional Results
 

Build a high-energy workplace that accelerates performance, generates more profits, increases sales and provides outstanding customer service

 

Sale price:$19.95

Regular price: $24.95
 

More information

 

If you find our information interesting, please send it to your friends. The Navigator newsletter is received by over 35,000 subscribers in 49 countries, in addition to other websites and magazines.

 

Copyright 2012 by Chart Your Course International--reproduction for publication is encouraged, with the following attribution: From "Chart Your Course International," by Gregory P. Smith, copyright 2012. (770) 860-9464  (800) 821-2487

 

Subscribe Today!

 


Forward email

This email was sent to greg53.burch@blogger.com by greg@chartcourse.com |  

Chart Your Course International | 2814 Highway 212, SW | Conyers | GA | 30094

Friday, March 09, 2012

Google: Top Ten Free Tools (SEO techniques to improve your ranking)

Hi,

I'd like to invite you to our upcoming free online seminar on the "Top 10
Free Tools for SEO / Google Rank" being held online in the next few weeks.

Register for this no obligation, no cost web event on Google / SEO -

http://seo-made-painless.com/1/mar9.html?greg53.burch@blogger.com

Do you know where your company stands on Google searches? Do you know how
to influence Google to get you to Page 1? Learn how, and learn the amazing
best SEO tools available (at no cost) at this informative and fun web
event.

This will not be your usual boring PowerPoint, nor a pure sales pitch. You
will learn each and every tool for Google / SEO. It will be well worth your time!


Thank you so much,

Jason McDonald
jm.seo.webinars@gmail.com

- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -

HEREDITY

..a procession of ancestors that stretches back a billion years to the Adam-Clan
or grasshopper or monkey from whom our race has been so tediously and ostentatiously
and unprofitably developed.
- Mark Twain

http://seo-made-painless.com/images/b/1.jpg ( contact info )
http://seo-made-painless.com/thank-you.html?greg53.burch@blogger.com ( stop subscriber )

Thursday, March 01, 2012

Did You Get the Navigator Newsletter?

Navi Banner
Greetings!  
 

You subscribed to our Navigator Newsletter this week.

 

I am just checking to make sure you received the first issue of the Navigator Newsletter?

 

Greg

 

Gregory P. Smith

President and Lead Navigator

www.Chartcourse.com

 

P.S. At Chart Your Course International, we pride ourselves in delivering the best service we can.

 

P.P.S. If you did not get the Navigator, you might want to check your spam filter.

This email was sent to greg53.burch@blogger.com by greg@chartcourse.com |  
Chart Your Course International | 2814 Highway 212 | Conyers | GA | 30094

Thursday, February 23, 2012

Your Navigator Newsletter subscription is moving!

In order to improve our service to you, we are improving the look
and delivery of our Navigator Newsletter.

In the next week or so, we will be moving your subscription to
Constant Contact. So now you will get our newsletter
either with graphics or as plain text.

I want to apologize just in case you get a few extra emails
during this transition period.

It is my goal to improve our service to you--NOT BE A PEST!

I want to thank you for being a loyal Navigator Newsletter
subscriber and I hope you stay with us for the future.

Best regards,

Greg

P.S. You can subscribe to the NEW Navigator Newsletter by clicking
here:

http://visitor.r20.constantcontact.com/d.jsp?llr=9zsk67iab&p=oi&m=1109071842106

+++++++++++++++++++++++++++++++++
Copyright 2012, CYC International Inc.

Published by Greg Smith
Chart Your Course International Inc.
Phone: 770-860-9464/800-821-2487
Address: 2814 Hwy 212, Conyers, GA. 30094

http://www.Chartcourse.com

Sign-up for the Navigator Newsletter by visiting:
http://www.chartcourse.com/emailnavnews.htm

To unsubscribe go:
http://www.chartcourse.com/navigator-unsubscribe.html

Wednesday, February 15, 2012

How to Engage and Retain Your Top Talent Webseminar

People who are not engaged or motivated by their jobs create a major concern for their employers. Research shows as the economy rebounds, organizations will see their most promising talent abandon ship in high numbers. The key to success for any organization is the ability to attract and retain skilled and talented people. Those that fail to make employee retention a priority now risk losing their top talented people to the competition. This seminar shows you how to design an effective employee strategy that provides a comprehensive road map for not only attracting and keeping talented employees, but for motivating and engaging them to achieve a higher level of performance.

Thursday, February 23
3:00-4:00 p.m. EDT
No Charge/Complimentary
Limited to the first 100 people

38 seats remaining!

Register now!
https://www2.gotomeeting.com/register/239421882

+++++++++++++++++++++++++++++++++
DISC Certification Group Coaching Training Program Webseminar

Individual personality styles and preferences have a direct impact on our interpersonal relationships at home and at the workplace. People differ from each other in fundamental ways including their values, behaviors, talents, temperaments, wants and beliefs. Our DISC training programs and assessments help hire the right people, reduce conflict, improve communication and unleash team performance.

Upcoming dates:

March Class
Mar 5, 7, 12
2:00-3:30 ET

April Class
Apr 9, 12, 16
2:00-3:30 ET

Each person receives a facilitator kit including assessments, manual, workbook and online assessment account.

For more information click here

http://ow.ly/6Ogw4

Cost: $895
+++++++++++++++++++++++++++++++++
Copyright 2012, CYC International Inc.

Published by Greg Smith
Chart Your Course International Inc.
Phone: 770-860-9464/800-821-2487
Address: 2814 Hwy 212, Conyers, GA. 30094

http://www.Chartcourse.com

Sign-up for the Navigator Newsletter by visiting:
http://www.chartcourse.com/emailnavnews.htm

To unsubscribe go:
http://www.chartcourse.com/navigator-unsubscribe.html

Wednesday, February 01, 2012

*Last Chance for DISC Certification Training* (Feb 6 start date)

Just a quick note to update you on our upcoming training
seminars, workshops and webinars.

DISC CERTIFICATION GROUP COACHING
TRAINING PROGRAM
(Live webseminar)

Our DISC training programs provide you with the skills
and knowledge in using our assessments to empower
individuals, enhance team performance, employee selection
and to improve communication.

Upon successful completion of the training, you may
teach and conduct workshops in your organization or
training practice. Each class is limited to five people.

Upcoming dates:

February Class
Feb 6, 9, 14
2:00-3:30 ET

March Class
Mar 5, 7, 12
2:00-3:30 ET

April Class
Apr 9, 12, 16
2:00-3:30 ET

Limited seating
Cost: $895

You will also recieve the DISC Certification
Exam and a facilitator's kit.

For more information:
http://ow.ly/6Ogw4
++++++++++++++++++++++++++++++++++++++++++++
DISC ONE-ON-ONE PERSONALIZED CERTIFICATION
TRAINING CLASS

Greg will arrange a time to meet your personal
time schedule. Includes the facilitator kit and
certification exam.

Cost: $1695
Contact us for more information
++++++++++++++++++++++++++++++++++++++++++++
MASTER CERTIFIED PROFESSIONAL BEHAVIORAL
STRATEGIST PROGRAM (Two Days)

Upcoming Sessions:

February 19-20

Held in Atlanta or onsite at your business location

Cost: $1950

For more information, click this link:
http://www.chartcourse.com/disctraining.html
++++++++++++++++++++++++++++++++++
OTHER TRAINING PROGRAMS

We have updated our list of Greg's keynotes, workshops
and training programs we provide.

http://www.chartcourse.com/workshops.html

Greg's Videos:
http://www.chartcourse.com/demovideo.html
++++++++++++++++++++++++++++++++++

"Greg Smith recently trained me on the DISC profile.
He is a dynamic and charismatic trainer and facilitator.
Greg is excellent at establishing clear directions and explaining
why we're doing what we're doing. He communicated the
information in a clear and easy manner for me to learn and
comprehend the material. He was also very patient and
flexible with his time. Greg has a very warm and gracious spirit
and is exceptionally helpful. Immediately following Greg's
training I felt fully prepared and ready to tackle my first DISC
facilitation assignment. I strongly recommend Greg to anyone
who needs a trainer/motivator with a positive attitude and
wonderful teaching style."

Eric Lewis
CEO – OneSCSI

+++++++++++++++++++++++++++++++++
Copyright 2012, CYC International Inc.

Published by Greg Smith
Chart Your Course International Inc.
Phone: 770-860-9464/800-821-2487
Address: 2814 Hwy 212, Conyers, GA. 30094

http://www.Chartcourse.com

Sign-up for the Navigator Newsletter by visiting:
http://www.chartcourse.com/emailnavnews.htm

To unsubscribe go:
http://www.chartcourse.com/navigator-unsubscribe.html

Wednesday, January 25, 2012

Navigator Newsletter | How to Avoid a Leadership Shipwreck

View this newsletter online by clicking on this link:
http://www.chartcourse.com/Enav-184.html

Visit our blog:
http://www.highperformanceorganization.com
########################################
PERSONAL MESSAGE FROM THE CAPTAIN OF THE SHIP

It has been a busy and fast moving past couple of months. A serious car accident involving my wife, the holidays and an eight-day sailing adventure have put me way behind on my Navigator duties. I hope each of you enjoyed your holidays and a good start to the new year.

I had a great time on my sailing trip down to the Florida Keys and back. We had beautiful weather, but it was a tad too cold for my liking. Shortly after I returned from my nautical adventure the tragedy of the Costa Concordia captured national attention. It reminded me of an article I wrote many years ago about the Titanic. I have included it in this month's Navigator and on my blog. Some of the mistakes that occurred on the Titanic seem strangely familiar. It all comes down to one factor – leadership.

Don't miss the complimentary webseminar on How to Engage and Retain Your Top Talent. See below for more details.

Charting your course!

Greg
Captain of the Ship and Lead Navigator
########################################

The Sinking of the Titanic Provides Lessons for Leaders

"We have struck iceberg … sinking fast … come to our assistance." On a cold evening in 1912 that message came blistering across the airwaves. Before they tapped the last bit of Morse code, those words became the epitaph over the lives of the 1,200 people lost on the Titanic. The ship was doomed as it slowly sank into its watery grave. Why did the largest, most advanced ship of its time sink?

Those of us who study history or remember the movie may know why. It wasn't the iceberg that caused the disaster. It is clear in my mind the real cause was failed leadership.

Leadership is Responsible -- Leadership is responsible for everything the organization does or fails to do. Leadership is more than a wooden figurehead. A leader is not a position, job title, or in this case, the captain of the ship. Leadership is not about power, ego or pride. Leadership is ever-present, touching, motivating, talking, checking and removing barriers, training, preparing, breathing and moving about.

The Titanic's ill-fated voyage was Captain E.J. Smith's retirement trip. He was headed for the easy life. All he had to do was get to New York. God only knows why he ignored the facts, why he disregarded seven iceberg warnings from his crew and other ships.

The Titanic still rests on the bottom of the ocean, but we can resurrect the truth and apply a few lessons learned to help us become better leaders.

The Biggest Is Not the Best -- Today's businesses must change course quickly. It took over 30 seconds before the Titanic turned away from the iceberg, but by then it was too late. The larger an organization becomes, the greater its inflexibility. The more difficult and cumbersome it is to steer, to direct and to change course. Large businesses soon grow into huge bureaucracies where rules, regulations, policies, procedures and "I need permission to make a decision" become the norm.

Rank Has Its Privileges? -- Ranking is good for command and control, but not good for change and innovation. Ranking people limits their potential. Today, businesses rank and classify people — sometimes unintentionally. Whether it is reserved parking spaces for the privileged or being categorized as blue collar, white collar, temporary, part-time, those with cubicles or those with offices, the results are the same. Clear the lines between the classes and make everyone feel they are rowing in the same direction, for the same purpose. In a disaster, everyone is equal.

The Truth Changes -- The Titanic was unsinkable, so they thought. The ship designers were so confident in their ship they only had enough lifeboats for half the passengers. The thinking that made us successful yesterday will cause us to fail tomorrow. Our unlearning curve must be greater than our learning curve if we are going to succeed.

Technology Makes a Poor Substitute for Authentic Leadership -- When technology fails, leadership must prevail. Years before the Titanic's voyage Captain Smith said, "I cannot imagine any condition which would cause a ship to founder. Modern shipbuilding has gone beyond that." Many businesses today have placed the wrong people in charge. They are not leaders, but managers. So when disaster strikes, who is going to step up and lead? Or will your technology cause you to shipwreck and pull you under?

Leadership is About Training and Development -- As the stern of the Titanic lifted out of the water, the crew and passengers struggled with the lifeboats. There had been no drills, no rehearsals, and the crew stood unfamiliar with their responsibilities. The boats were improperly loaded and only one went back to try to recover survivors. A good leader helps people improve their skills so they can become more productive.

What Lies Below Is More Destructive than What Is On Top -- The greatest dangers lie unseen below the surface. That night in 1912 the water was smooth like glass — and deceptively dangerous. The iceberg lurked below. Like steel fangs, it tore at the rivets along 300 feet of the Titanic's hull. Those below, the crew and steerage, felt and saw the damage first. Like a gasping breath, the steam billowed above as chaos reigned below. Then and now, those who know what's wrong with your "ship" are those below decks. Those people on the frontline usually have the best ideas and solutions to your problems. Consider asking them for their ideas and suggestions before catastrophe strikes.

Leadership Looks Beyond the Horizon -- A good "Captain" is constantly on the lookout for shifting trends, submerged rocks, storms and icebergs. Wal-Mart founder Sam Walton identified and met a need while other retailers did not. Apple saw the need for the iPod while others were still happy with CD players. The vision of the Sony Walkman existed in Akio Morita's mind well before it entered the mind of the competition. Get the picture? Be on the lookout, scanning the horizon for the next wave of change instead of waiting for it to hit you in the face.
########################################

GREG'S UPCOMING CLASSES AND EVENTS

Webseminar: How to Engage and Retain Your Top Talent

People who are not engaged or motivated by their jobs create a major concern for their employers. Research shows as the economy rebounds, organizations will see their most promising talent abandon ship in high numbers. The key to success for any organization is the ability to attract and retain skilled and talented people. Those that fail to make employee retention a priority now risk losing their top talented people to the competition. This seminar shows you how to design an effective employee strategy that provides a comprehensive road map for not only attracting and keeping talented employees, but for motivating and engaging them to achieve a higher level of performance.

Thursday, February 23
3:00-4:00 p.m. EDT
No Charge/Complimentary
Limited to the first 100 people!

Register now!
https://www2.gotomeeting.com/register/239421882

Employee Engagement Strategies for Breakthrough Performance
22nd Annual SHRM-Atlanta HR Conference
March 14, 2012
http://bit.ly/shrmatl12

DISC Certification Group Coaching Training Program
(Webseminar)

Individual personality styles and preferences have a direct impact on our interpersonal relationships at home and at the workplace. People differ from each other in fundamental ways including their values, behaviors, talents, temperaments, wants and beliefs. Our DISC training programs and assessments help hire the right people, reduce conflict, improve communication and unleash team performance.

Upcoming dates:

February 6, 9, 14
March 5,7,12
2:00-3:30 ET

http://ow.ly/6Ogw4

Limited to five people per class
Cost: $895

For more information:
http://www.chartcourse.com/disctraining.html
########################################

BEST PRACTICES

Trip to Headquarters Company
Denon Electronics offers an all-expense paid trip to their headquarters in Japan, for one employee and their family. They have lunch with CEOs, tour the factories, and have a guided tour of the city. Employees nominate the winner of this coveted award.

Staff Speaks Newsletter
The Lutheran Social Services of Mid-America have a large organization, which spans three states. They started a Staff Speaks article in their monthly newsletter. They choose an employee from each of their four affiliates, and provide name, length of time employed at their organization, title, and a brief description of job duties. Then they ask them a 'fun' question such as, 'If you could be anyone/do anything else professionally, who/what would it be?' They take their picture, and include it with their info. This allows their staff to get to know others throughout the organization who they may not meet or have opportunity for interaction.

Spot Program
Abbott Laboratories has implemented the 'spot' program. Anyone can give a 'spot' award. The award comes with a designated gift certificate (usually $25) to a variety of stores. At the end of each quarter, the names of the award winners are collected and placed in a drawing. The winner is pulled out, and they get an extra vacation day.
########################################

TOOLS AND PRODUCTS

Employee Selection and Development

Have you ever made a bad hiring decision? Did the person you hired turn into someone different than how he presented himself during the interview? A properly designed interviewing and hiring process could have prevented the mistake and saved you time, frustration and money. We provide a comprehensive portfolio of hiring and development solutions including 360, team, customer service, executive talent and management development reports and assessments.

More information
http://www.chartcourse.com/Assessment_Center.html

Customer Service Training Video Library

Train your entire workforce in the art of exceptional customer service. The Service First Video Library is a powerful video-based training system making it easy to train any number of employees - with no limits and with immediate results. The program includes 12 videos, slides, facilitator guide and handouts. The videos are appropriate for any industry.

$1495
Includes free shipping globally

http://www.chartcourse.com/servicevideo.htm

401 Proven Ways To Retain Your Best Employees

This book is packed with loads of practical advice, tips, case studies, suggestions and examples that not only retain, but also engage and make your people as productive as possible. Unique from other books on the market today, it provides tried and true practices that will quickly transform your place of business. The book is divided into eight sections, each focusing on a key element of employee retention.

http://www.chartcourse.com/401-provenways.html

Icebreakers and Teambulding Exercises - BEST SELLER

How many meetings have you attended that are just the same old thing -- boring gatherings you can't wait to leave! Here is an opportunity to make your next meeting, class or team building event something dynamic and interesting.

Click here
http://www.chartcourse.com/icebreakers-book.html

Management E-Learning Courses

We offer the award-winning Leadership Series curriculum in a convenient, interactive online format. Vital E-Learning provides supervisors, team leaders and managers with the best skills-based training from any computer, enabling leaders to work at their own pace as time allows. With these courses, organizations can provide their employees with valuable training in leadership skills, sales proficiency, productivity, customer service and talent management.

Sign up to take a free demo course:
http://www.chartcourse.com/supervisory_training.html
#######################################

Daily Cartoon

For those of you needing a little laugh, we invite you to visit the Daily Cartoon page on our website. The cartoons are provided by Ted Goff and Scott Adams.

#######################################
FORWARD TO YOUR FRIENDS

If you find our information interesting, please send it to your friends. The Navigator Newsletter is received by over 35,000 subscribers in 60 countries.

Click here to join the Navigator
http://www.chartcourse.com/emailnavnews.htm

+++++++++++++++++++++++++++++++++
Copyright 2012, CYC International Inc.

Published by Greg Smith
Chart Your Course International Inc.
Phone: 770-860-9464/800-821-2487
Address: 2814 Hwy 212, Conyers, GA. 30094

http://www.Chartcourse.com

Sign-up for the Navigator Newsletter by visiting:
http://www.chartcourse.com/emailnavnews.htm

To unsubscribe go:
http://www.chartcourse.com/navigator-unsubscribe.html